General Information

  • This website is operated by ViEGEN Solutions LLC, a company registered in Florida, USA. The terms “we,” “us,” and “our” refer to ViEGEN Solutions. The terms “you” or “customer” refer to anyone accessing or using our site.
  • By using this website, you agree to these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Return, Refund and Exchange Policy. If you do not agree, please discontinue use of the site.

Eligibility

  • You must be at least 18 years old (or the legal age of majority in your jurisdiction) to make a purchase. If under 18, you may use this site only under the supervision of a parent or guardian.

Products and Orders

  • We strive to ensure product descriptions, pricing, and availability are accurate, but errors may occur. We reserve the right to correct errors and cancel or refuse any order.

  • All prices are listed in U.S. Dollars (USD) unless otherwise noted. International customers are responsible for any currency conversion fees.

  • Orders are subject to acceptance and availability.

Payments

  • We accept Visa, MasterCard, American Express, Discover, PayPal, Venmo, Apple Pay and Google Pay, Klarna, Affirm, AfterPay, and other secure payment methods shown at checkout.

  • By providing payment information, you confirm you are authorized to use the selected method.

  • Payments are processed securely through third-party providers such as Stripe and PayPal.

  • ViEGEN Solutions is not responsible for fees, exchange rates, or charges applied by your payment provider or bank.

Shipping and Delivery

  • Orders are typically processed within 1 business days.

  • Estimated delivery times:

    • United States: 5–15 business days

    • Other Countries: 7–21 business days (varies by destination and customs)

  • Free Standard Shipping is available on all orders (before taxes and discounts).

➡️ See our Shipping Policy

Returns, Refunds and Exchanges

  • Customers may request a return within 30 days of receiving their order.

  • Items must be unused, in original packaging, and in resalable condition.

  • Refunds will be issued to the original payment method once items are inspected and approved.

  • Exchanges are available for defective, damaged, or incorrect items.

  • Customers are responsible for return shipping costs unless the return is due to an error on our part.

➡️ See our Return, Refund and Exchange Policy

International Orders

  • International customers are responsible for all import duties, taxes, or customs fees imposed by their country.

  • ViEGEN Solutions is not responsible for delays or costs caused by customs.

  • Certain items may not be eligible for international shipping due to restrictions.

Account Responsibility

  • If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for all activity under your account.

Intellectual Property

All content on this website, including text, images, graphics, designs, and logos, is the property of ViEGEN Solutions LLC and is protected by copyright and trademark laws.

  • You may not copy, reproduce, distribute, or exploit any content without prior written consent.

  • Our trademarks and trade dress may not be used in connection with any product or service without permission.

Limitation of Liability

  • To the maximum extent permitted by law, ViEGEN Solutions is not liable for any indirect, incidental, or consequential damages resulting from your use of our products or website.

  • Our liability is limited to the purchase price of the product in question.

  • We make no guarantees that our website will always be error-free, secure, or uninterrupted.

Health and Safety Disclaimer

  • Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition. Customers with health concerns should consult a licensed medical professional before using our products.

Compliance and Governing Law

  • U.S. Customers: These Terms and Conditions are governed by the laws of the State of Florida, USA. Any disputes will be handled in Florida courts.

  • International Customers: You are responsible for complying with all laws and regulations in your country regarding product importation and usage.

Changes to Terms

  • We may update or revise these Terms and Conditions at any time. Changes will be effective immediately upon posting, with the updated “Last Updated” date.

Contact Us

For any questions about these Terms & Conditions: